Tiklacars is a professional private hire minicab service that offers airport transfers and long-distance journeys. Our drivers are approved by the Transport For London(TFL) authority for hire for reward services and thoroughly trained for airport pickups. We also work with selected suppliers who could meet the customer satisfaction standards. We hear closely from our customers and respond to their quarries as soon as possible. Tiklacars provides a pre-booked minicab/taxi service, and we will communicate effectively to our customers before a journey takes place. It is to ensure our customers have enjoyable, pleasant, safe and successful transfers. We do our best to offer excellent service; however, if there is anything we need to improve, we will do our best to meet your expectations.
We are licensed by the Transport For London (TFL) for private and hire bookings. The TFL provides guidelines that are the core component of our services. We regularly update and action the compliance requirement that the TFL has directed. Our partner drivers and vehicles are fully licensed and approved for private hire bookings.
After receiving a booking, we will review all the information carefully and ensure the information provided is suitable and complete for a smooth and hassle-free transfer. For example, having a booking for airport pickup ensures the flight number has been provided so the driver can track and receive passengers on time.
Communication is a vital part of the minicab or taxi services, and we prefer to have email communication and respond to emails with no delay. We will send driver and vehicle details to the passenger well in advance to know who is picking them up.
Although, drivers are self-employed and fully independent partners when working with us. We do strict checks on their documentation before passing bookings to them. Our drivers are trained to have airport transfers and have years of experience in the relevant fields.
We at Tiklacars consider customer care an essential element of a successful business. So, once a booking is received, we work effortlessly to ensure a smooth and successful delivery.